When our client partners are in need of a solution, all they see is the smoke curtain that these words provide. They relate them to success, simply because that's what they all say. The first thing they want to hear are these words, and the last thing they want to hear are these words as their consultant leaves. Who's blowing smoke, and who delivers? How do they deliver, how much do they deliver and most importantly, when and for what period of time? Do they have stake in the game, or are they collecting their consulting fee, regardless of results? Next...